Workplace Skills: Communication

Follow along the steps as you learn about communication in the workplace.... Communicating with Co-Workers: Be Specific What was different in the two scenarios? What is a key take-away from the video? In other words, write a rule everyone should follow when communicating in the workplace. Answer the following questions by typing on the page. click using pulsing dot and answer in your own words. Follow directions. Have you ever gotten caught rolling your eyes? If yes, how do you think that nonverbal message was interpreted by the other person? If no, how do you interpret someone else rolling their eyes? What does our body language say? For each picture, write in the emotion that is being displayed. Use the word bank to help: Word Bank:ShockedBoredSadCuriousConfusedLonelyAfraidProudHappyJealous Listen Hear! You will need a piece of paper and your listening ears! Watch the video and do the activity. Why did your paper look differently than mine? Sometimes people need information given to them in different ways. Good communicators know their audience and tailor their message so that it will be received in the way they want it to be received. How did you feel about the 3 minute quiz? Was it easy or hard? What is at least 1 key take away from this activity? Skills to pay the Bills: Communication What was the problem in the way the cashier was communicating? How did the customers feel when the cashier spoke to them this way? How do you think the boss handled the situation? Do you think they both handled the conversation well