The Structure of the Travel and Tourism Industry

1. Mix and Match! Match each of the key terms with its correct definition International visitor ...refers to any person travelling to a country other than the one in which he has his usual residence, but outside his usual environment, for less than 12 consecutive months. Tourist ...is a visitor who stays at least one night in a collective or private accommodation in the country visited. Nationality of a visitor …is that of the government issuing his passport or other identification document, even if he normally resides in another country. Tourist accommodation ...refers to any facility that regularly or occasionally provides overnight accommodation for tourists. 2. Business Tourists Business tourists travel for M.I.C.E. Click on the blue pulsing dots and write (exactly) one of the following: Meetings Incentives Conferences Exhibitions Exhibitions Conferences Meetings Incentives 3. Leisure Tourists and Business Tourists Mix and Match Sort the following into groups based on whether the product or service is aimed MAINLY at either leisure tourists or business tourists: Leisure Tourists Tickets for local tourist attractions Discounts for local tourism providers Information about tour guides Free maps Business Tourists Early morning breakfast Photocopying facilities Meeting rooms High speed internet access 4. Travel Agents and Tour Operators Tour operators package tourism products into a holiday or ‘tour’. The most common example of a ‘packaged’ holiday would include the following: flights on a charter airline, transfers to the hotel, hotel or resort accommodation as well as the services of a local representative. Package holidays are convenient and cheaper than if you buy each segment separately as the tour operators can buy in bulk and pass the cost savings on to their customers. 5. Travel and Tourism Chain of Distribution Click on the pulsing blue dots and exactly enter one of the following:Retailers Wholesalers Customers Principals Direct Sale Wholesalers Retailers Customers Direct Sale Principals 6. Accommodation Types Match each of the following accommodation types with its correct definition: Hotel is an accommodation establishment of at least ten rooms that correspond to high standards and offers dining services (restaurant). Motel is an accommodation establishment of at least 10 rooms situated near a road that is primarily meant for car travellers and has a safe parking space. Guesthouse is an accommodation establishment of at least 5 rooms which offers dining services. Bed and Breakfast means accommodation services at a private farm, house or apartment which includes breakfast. 7. The role of transport providers Water transport is formed mainly of either ferries or cruise ships. Ferries are mainly used over shorter distances, such as between islands, whereas cruise ships can travel all around the world and can sail for months at a time. Some ferries allow you to transport your car so that when you reach your destination you can more easily continue your journey. In comparison to cruise ships ferries have more basic accommodation and services. Cruise ships on the other hand are luxurious and are like hotels or small cities on water. The accommodation varies but can be large and spacious and the vessel has numerous restaurants, bars and nightclubs as well as other entertainment and activities such as theatres, swimming pools, climbing walls etc. 8. Road and Rail Travel Sort the following advantages and disadvantages into groups based on whether they apply to travelling by rail or road. Advantages of Road (4) Can drive and stop at will Can take a lot of luggage (In most countries) you don't need to pay extra to use them Can listen to your own music when you like and eat food when you like Disadvantages of Road (5) Fuel is expensive Traffic congestion For inbound tourists getting used to driving on the other side Takes a long time (in comparison with other modes of transport) Drivers have to concentrate carefully as there are more accidents Advantages of Rail (4) Very comfortable (especially first class) Can sleep, eat, read en-route High safety record You can buy food on-board Disadvantages of Rail (3) Expensive Fare structures can be very confusing Changes on non-direct routes can be confusing for visitors (especially foreign travellers) 9. Natural or Built? Click on the pulsing blue dots and write down exactly one of the following:Natural Built Natural Built Built Natural Built Built Natural 10. The Role of Tourist Organisations Match each tourist organisation with its correct function: Government department responsible for tourism To decide on policy for tourism, promote growth in tourism and encourage domestic tourism. National tourist boards Market tourist companies and destinations, provide information on tourism products and destinations, promote special events and offer advice to local tourist bodies. Tourist information centres Provide information for tourists in the local area, give advice to local tourism businesses and promote local events.