Conflict Resolution

Master conflict resolution with our engaging worksheet on communication and problem-solving!

Match the words with their definitions. provide to offer (food, drink, information, opportunity, help, etc support to help by approval, sympathy, or by giving money discovery finding or learning something confident a feeling that one can rely on oneself criticise to indicate the faults of something get on to have comfortable or friendly relations contrary the opposite (opinion idea, advice, etc relax to calm down or to rest Put these ideas in the correct columns. Always tell people what makes you unhappy speak calmly listen attentively to other people ask for advice from someone who is older than you be confident and relaxed keep a sense of humour provide a solution avoid criticising differences observe other people's rights cheer other people up Never use words like "never" and "always" criticise differences punish unfairly bother people make fun of people bully people trouble people avoid looking for a peaceful solution quarrel with people ignore someone's opinion Use the correct form of the words. Paul was going to be late for his (HE) morning class again. He didn't understand (NOT UNDERSTAND) why it happened to him so often. This was going to be the third (THREE) time in one week and that was too much even for Mrs. Pitt. She was not very strict teacher in the world but Paul wasn’t sure that she would forgive him again.“If I don’t invent (NOT INVENT) a very good excuse, she will call my parents.” Paul thought.His parents were the kindest (KIND) people but they didn’t approve (NOT APPROVE) of Paul’s habit of playing computer games till late at night. As a result, he couldn’t (CAN NOT) make himself get up in the morning and was regularly late for school. Paul quietly opened the door and went (GO) into the classroom. His classmates were writing (WRITE) something in their notepads and didn’t pay any attention to him (HE) .Mrs Pitt looked at him and said (SAY) in a flat voice: “You are (BE) late again, Paul. What has happened?” Paul was not ready with an answer. Listen to each of the conversations and fill in the missing words. 1. The mother is unhappy because her children do nothing about the house. She has to do shopping, the cooking and the cleaning. She wants her children to do something about the house, at least to take dirty plates to the sink and to put the food back in the refrigerator. The children say they have very little time, and they want to have some fun.2. The mother bought a dress because she was going to go to her class reunion. The daughter thought the dress was awful. It was very conservative and the mother looked old in it. The mother didn't like the things her daughter was wearing. In her opinion, jeans with holes in them are ridiculous.3. The father put off buying a mobile phone. He couldn't afford it. His other son was sick, and he needed medicines to get over his illness. "Honey. Can't you forget about yourself?" the father asked. "А mobile phone is something you could do without. " Listen to each of the conversations again and answer the questions. 1.Why is the mother unhappy?What does she have to do around the house?What does she want her children to do?Why do they think that the mother is not fair?2. Why did the mother buy a new dress?Does her daughter like the dress? Why or why not?What does the mother think about the clothes her daughter is wearing?What is ridiculous, in the mother's opinion?3. What did the father put off?Why didn't he buy a mobile phone for his son?What happened to the boy's brother?What does he need to get over his illness?Who said that the boy could do without a mobile phone for some time?