ATIN2 - Assessing the quality of a product/service

Customer Explain Why They Chose Genesys Have you ever made your review of a product or service? Have you ever taken the initiative to say or write what you thought? These customers were interviewed on whether they approved this company's product or not. Take a look at what they said and answer the questions. What's the overall opinion of Genesys' products? It's positive It's negative What did they say?Take a look at the audio script down below. Watch the video again and complete it with the words given. You have to click on the gaps to see the options. Customer 1: Working with Genesys is fun.Customer 2: Great. It’s the best product in the market. We use Genesys Partner, which is fantastic and has delivered great value to our business and we’re really looking forward to progressing that and doing more things with them over the next year.Customer 3: The capability is fantastic, it’s very powerful. The Genesys guys are always trying to help resolve our problems and help us make the most out of the product.Customer 4: It’s great, you know? They’re very innovative company. We have a very strong engagement with the group as well. Whenever we have questions, whenever we have ideas, there’s always an ear to listen to, so it’s been a pretty positive experience for us. Customer 5: I’ve found it really positive. They’re always willing to engage us and talk things out, no matter how much time that might take - for some of us that take a little bit longer to understand concepts. But it’s always been a good experience.Customer 6: The technology they have, to me, is groundbreaking. I haven’t experienced before, so I’m really looking forward to learning a lot more about that and I’ve just found them very approachable and very happy to help.Customer 7: They’ve been extremely open, very friendly and, really, it’s made me something of an advocate, actually. Small details matter Match the sentences to their halves to complete the expressions. He gets the job done. It is economical. We try to keep things simple. It saves a lot of time. It works well for us. Now it's your turn Think of a company or service that has made you something of an advocate and write a paragraph explaining why. You may use the testimonials above to help you. How about posting it onto their AppStore Play page?