Communication in business
What does the communication process involve? That can be acted upon That can be seen to be right Interpreting information Sending information Receiving information That can be replied to find the following key-terms To mark a word click its first letter then click its last. CHANNELS DOWNWARD VERTICAL BARRIER UPWARD Messages that are passed vertically and horizontally within an organisation are called what? Communication routes Communication channels Communication directions Channels of communication Communicating with people outside the organisation is called what? Internal communication External communication Vertical communication Formal communication Informal communication Communicating with people inside the organisation is called what? External communication Vertical communication Formal communication Informal communication Internal communication Communication that involves managers giving information or instructions to subordinates is known as what? Infernal communication Upward communication Diagonal communication Formal communication Downward communication