Conflict Vocab Quiz (WTW Lesson 22)

Fill in the blank with the best answer. Yesterday in the cafeteria, I was minding my own business and eating my lunch when suddenly a big melee broke out. Another student threw a banana peel and it hit me in the face, causing me to recoil. A friend from my table tried to mollify me and talk to the other student to calm us both down. Unfortunately, the other student chose to refute the claim that they had thrown the banana peel even though several others, including teachers, saw it happen. Fill in the blank with the best word. My sister just had a baby, so I wanted to meet the newest addition to our family. Like most babies, it became immediately clear that she is very capricious because you never know how she will act. One minute she is happily coo-ing or sleeping, but in a flash, she will be crying hysterically and need someone to pacify her. No one ever shows any contempt toward the new baby, though; we know she is little and cannot yet control her emotions. Instead, we work together and talk in conciliatory tones until we can come up with ways to keep her happy as much as possible.